Shipping policy

We aim to process and ship all orders as quickly as possible. Orders are typically delivered within 5-8 business days. Delivery times are estimates and may vary depending on the destination, shipping carrier, weather conditions, holidays, customs procedures, or other circumstances outside our control.

Order Processing

Orders are normally processed within 1-3 business days after the order has been placed. Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Please make sure that your name, shipping address, email address, and other delivery information are correct when placing your order. We are not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete information provided at checkout.

Delivery Delays

While we do our best to ensure timely delivery, we cannot guarantee an exact delivery date. Delays may occasionally occur due to the shipping carrier, high order volumes, public holidays, customs, weather, or other unforeseen circumstances.

If your order has not arrived within the expected delivery timeframe, please contact our customer support team so we can assist you in checking the status of your shipment.

Tracking

When tracking information is available, it will be provided to you once your order has been shipped. Please allow some time for the tracking information to become active after the package has been handed over to the shipping carrier.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photos of the package and the item. If your package appears to be lost or has not been delivered after the expected delivery period, please contact us so we can investigate the shipment with the carrier.

By placing an order, you acknowledge that delivery times are estimates and may be affected by circumstances beyond our control.